Legal

Privacy Policy

MarginLens AI, LLC  ·  Last Updated: March 2026  ·  Effective: March 2026

ℹ  This Privacy Policy explains how MarginLens AI, LLC collects, uses, and protects information when you use our website and services. Your data — and your clients' data — is handled with the highest standard of care.

1 Who We Are

MarginLens AI, LLC ("we," "us," "Company") operates marginlens.ai and app.marginlens.ai, providing shipping margin analytics and freight cost intelligence services.

Contact: Richard@marginlens.ai  ·  (631) 291-5418

2 Information We Collect

2.1 Information You Provide

2.2 Information Collected Automatically

3 How We Use Your Information

We use collected information to:

We do NOT use your shipping or freight data for any purpose other than providing your requested services. We do not train AI or machine learning models on your business data.

4 How We Share Your Information

We do not sell your personal or business data. We may share information with:

We will never share your submitted shipping or freight data with carriers, competitors, or any third party for commercial purposes.

5 Data Security

We implement commercially reasonable technical and organizational security measures including encrypted transmission (HTTPS), role-based access controls, and secure cloud infrastructure (Railway, Netlify).

No system is perfectly secure. In the event of a confirmed breach affecting your data, we will notify you within seventy-two (72) hours.

6 Data Retention

We retain your account and service data for as long as your account is active or as needed to provide services. Upon account termination, we will return or securely destroy your submitted data within thirty (30) days of written request, subject to applicable legal retention requirements.

7 Cookies

Our website uses essential and analytics cookies only — no advertising or tracking cookies. You may disable cookies in your browser settings, though some features may not function properly.

8 Your Rights

Depending on your jurisdiction, you may have rights to:

To exercise any of these rights, contact Richard@marginlens.ai.

9 California Residents (CCPA)

California residents have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

To submit a CCPA request, contact Richard@marginlens.ai.

10 Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

11 Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted at marginlens.ai/privacy with a revised effective date. Continued use of our services after changes constitutes acceptance.

Privacy Questions or Requests

Richard@marginlens.ai  ·  (631) 291-5418

MarginLens AI, LLC  ·  marginlens.ai